Server Troubleshooting

Here are the solutions to various problems that can occur with ASSS, Subgame, or both.

See also: Solutions for Server/Biller Problems.

My Zone is Red

The first step to take when your zone is red is to make sure you can use it through a custom zone. To do this, open the Zones dialog in Continuum, and click the "Add Custom Zone..." button. In the dialog that pops up, type in your zone's name, the port from Misc:Port, and 127.0.0.1 for the IP. (This will only work if you are playing on the same computer that is running subgame.) Then click ok to both dialogs, and find the manually added zone on the zones list and try entering. If you still cannot enter the zone, post on the Server Help Forums for more specific help.

If you can get into the zone with the custom zone setup, now follow the instructions here.

When I try to enter my zone the subgame2 console says 'Client connection request from billing server ignored'

You need to change the billing IP address in server.ini.

[Billing]
IP=localhost

When I try to enter my zone the subbill console says ': Unknown packet type: 36'

You need to run the server and biller on different ports.

subbill.ini

[Misc]
Port=900

server.ini

[Misc]
Port=382

[Billing]
Port=900